Think twice before you buy a copier off the internet because you will need a service relationship with a local dealer.  Lately, I’ve been getting calls from people who  bought a used copier off the internet and they can’t get anybody to service it locally.  The vendor in MD or MN or wherever usually says, “don’t worry about getting service locally;  just get out your local phone book.”   Well in an ideal world that would probably work but not in a lot of cases.  Sometimes the copiers arrive with some damage or they have a spotty reliability reputation.  The guy in MD or CA isn’t going to loose sleep over that;  you are.  I buy books over the internet but I’m not going to buy something that requires service locally and you should do the same when it comes with copiers and here’s why.   Used copiers usually work out but not always.  If you bought the used copier locally there’s always a Plan B or solution because there’s no place for the owner of the copier company … [Read more...]